Privacy Policy

Who Is Responsible for Your Personal Information?

OneData is your data controller and is responsible for processing your personal information described in this Privacy Policy. OneData uses the personally identifiable information you provide to communicate with you in response to your enquiries, to provide the services you request, and to manage your account. Any personally identifiable information gathered by OneData will be used for these purposes only. We will not disclose or divulge such data outside of OneData, other than to third party providers that assist us in providing these services to you. OneData does not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.

Why does OneData need to collect and store personal data?

In order for us to provide you with a service, we need to collect personal data. When you sign up for any OneData service or promotion that requires registration, we ask you for personal information such as your name, email address, office address, date of birth, marital status, gender, phone number and NIN number. For certain services, such as our payment services, we require your debit or credit card information. We typically do not store this information and when we do, we maintain the data in encrypted form on secure servers. We may combine the information you submit under your account with information from other OneData services or third parties in order to provide you with a better experience and to improve the quality of our services. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes OneData would contact you for additional consent.

Will OneData share my personal data with anyone else?

OneData only shares personal information with other companies or individuals in the following limited circumstances:

  1. Where we have your consent. We require consent for the sharing of any sensitive personal information.
  2. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with the General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR) and any other appropriate confidentiality and security measures. When they no longer need your data to fulfil this service, they will dispose of the details in line with OneData procedures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of OneData, its users or the public as required or permitted by law.

If OneData becomes involved in a merger acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

How will OneData use the personal data it collects about me?

OneData will process (collect, store and use) the information you provide in a manner compatible with the Nigeria Data Protection Regulation (NDPR). We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary, but we depend on our users to update or correct their personal information whenever necessary. OneData is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Contact us

If you have any questions or suggestions regarding our privacy policy, please contact our Data Protection Officer using the contact us page on our website.

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